Security & Privacy

Zinc Learning Labs has a commitment to maintaining the highest standards of security, availability, and confidentiality in the services we provide to our valued educational partners.

Security

Zinc Learning Labs conducts an annual internal audit led by an independent third party to assess the organization’s information security risk posture. The audit findings are documented in a detailed report and presented to Executive Management, along with recommended corrective actions and implementation timelines. 

Additionally, the Zinc Learning Labs team performs an annual risk assessment to identify and evaluate potential risks within Zinc Learning Labs' environment that could affect the security, confidentiality, and availability of its systems.

Privacy

At Zinc Learning Labs, our team is committed to implementing data privacy processes that meet industry standards. We provide ongoing training to keep our teams updated on privacy and security laws. All employees and contractors sign non-disclosure agreements to protect your data, and we hold our vendors to the same high privacy and security standards.

Data governance refers to the policies guiding how data is collected, used, stored, and deleted. Zinc Learning Labs’ commitment to strong data governance ensures user data remains secure, private, accurate, and accessible.

We aim for full transparency in how we collect, process, and use personal data. Our detailed policies explain how we handle your information and how users can exercise their data rights.

You can read our privacy policy here: https://games.zinclearninglabs.com/home/privacy_policy.

Compliance

Zinc Learning Labs is proud to announce that we’ve received a clean SOC 2 attestation report. This rigorous, independent assessment of our internal security controls serves as validation of our dedication and adherence to the highest standards for security, confidentiality and availability. 

This is an important milestone but is in no way an end to our commitment to our customers and the security of their data. Zinc Learning Labs views security as the foundation upon which our products are built and upon which trust with our customers is earned and maintained. 

Conducted by ACCORP Partners, a nationally recognized CPA firm registered with the Public Company Accounting Oversight Board, this attestation report affirms that Zinc Learning Labs’ information security practices, policies, procedures, and operations meet the rigorous SOC 2 Trust Service Criteria for security, confidentiality and availability.

Developed by the AICPA, SOC 2 is an extensive auditing procedure that ensures that a company is handling customer data securely and in a manner that protects the organization as well as the privacy of its customers. SOC 2 is designed for service providers storing customer data in the cloud.